Privacy Policy
Last Updated: March 19, 2026
1. Introduction
Welcome to Clean & Cozy Home Care (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We may collect and process the following types of personal information:
- Identity Data: Name or similar identifier.
- Contact Data: Email address, telephone number, and service address.
- Transaction Data: Details related to payments and services purchased from us.
- Technical Data: Such as IP address, browser type, device information, and basic analytics data.
- Usage Data: Information about how you use our website and services.
We only collect personal information that is necessary to provide our services or communicate with you.
3. How We Use Your Information
We use your personal information only for purposes permitted by law, including:
- Providing residential cleaning services you have requested.
- Communicating with you regarding bookings, scheduling, or service inquiries.
- Managing our relationship with you, including updates to our services or policies.
- Improving our website, services, and overall customer experience.
4. Consent
By contacting us, using our website, or booking our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.
5. Third-Party Services
We may share limited personal information with trusted third-party service providers (such as payment processors or scheduling tools) strictly for the purpose of delivering our services.
We do not sell, rent, or trade your personal information to third parties.
6. Intellectual Property & Copyright
All content published and made available on this website is the property of Clean & Cozy Home Care and its creators. This includes text, images, logos, documents, and downloadable materials.
Unauthorized use, reproduction, or distribution of any content from this website may violate applicable copyright and trademark laws.
7. Cookies
We use cookies and basic analytics tools to improve your browsing experience and better understand how visitors interact with our website.
You can disable cookies through your browser settings; however, doing so may affect the functionality of our website.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.
Access to personal information is limited to individuals who require it to perform their duties.
9. Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Request access to your personal information.
- Request corrections to inaccurate or incomplete information.
- Ask questions about how your personal information is handled.
Requests can be made by contacting us using the information below.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: